The American Grassfed Certification guarantees that our livestock is raised healthily with no antibiotics, on eco-friendly ranches that bolster rural economies in the US. Grass-fed meat is lean, yet packed with good fats, not to mention antioxidants, vitamins, and minerals—and wag-worthy flavor.
Keep a good thing going. Food Alliance Certified pork is raised humanely without hormones or antibiotics, on sustainable farms that prioritize earth-friendly practices. Pigs are nourished with balanced nutrition, fresh air, and sunlight, while their caretakers benefit from safe and fair working conditions.
We won’t duck our responsibility. Maple Leaf Farms is the first duck producer in America to establish Duck Well Being Guidelines, ensuring their flocks live in ideal conditions with ample light and fresh air. What’s more, they created the Trident Stewardship Program to help other farms do the same—all while running a sustainable, community-minded duck farm.
Safely preserved, without a single additive. Our freeze-drying process incorporates high-pressure pasteurization (HPP)—every treat is subjected to pressures greater than what you’d find in the deepest trench of the ocean. Pathogens and bacteria can’t take it (buh-bye!), but the flavor and nutrition are perfectly retained—no preservatives or additives required.
B Corps are the good guys: companies who champion the right thing—for staff, customers, and the environment. We’re proud to be not just a member, but a four-time winner of the Best for the World: Environment award.
We’ve been family-owned and operated since 1996. Pets aren’t the only ones we treat like family—we’ve also been named “Best Place to Work in Montana” as well as “One of America's Best Small Companies” by Forbes Magazine.
- What is your guarantee/return policy?
West Paw stands by our Love It Guarantee, just like all of our other products. Please visit our guarantee page to fill out our form or learn more.
- How long are treats good for, once I open the bag?
Our treats have a best-by date that is 18 months from the time they are packaged. Freeze dried treats should be kept in a sealed container, like the ziplock they come in.
Creamy treats should be used by the best by date. Peanut butter and banana may be kept on a shelf while beef liver & pumpkin should be kept in a fridge.
- Your treats are grain free, what about DCM?
Dilated Cardiomyopathy (DCM) is a serious issue in some dogs. The FDA has linked grain free foods to DCM. However, research has shown that in addition to diet, genetics may play a role in DCM with some breeds being more prone to DCM than others. We recommend that dog owners feed their dogs a balanced diet and that they monitor and control their dogs' caloric intake (including the amount of treats). Consumers who are concerned about DCM should work with their vets and trusted experts to make sure they are selecting a food that is complete and balanced, and monitoring their dogs overall caloric intake, including the treats they are feeding.
- Is your sourcing from humane/sustainable farms? How do you know that?
We work with the American Grassfed Association (AGA) and with the Food Alliance Certification (FAC), as well as with our processor and co-packer to make sure the proteins are sourced from farms and ranches that humanely and sustainably raise their livestock. We have certifications from each production lot to verify our supply chain for freeze-dried treats.
- Where are your treats manufactured?
Freeze dried treats are made in Oregon and packaged in Utah.
Creamy treats are made and packaged in Utah.
- Does freeze drying affect nutritional content of the food?
We believe that freeze drying does not affect the nutritional content of our foods. However, some proponents of raw foods for pets may argue that processing of any sort has the potential to change the nutritional content. We have chosen to freeze dry to be as close to raw as possible, with added safety for pets. There are no health risks to ingesting freeze dried foods.