Skip to content
Your cart

Your cart is empty. Let's fix that!

Search

Refund policy

Returns:

Merchandise, if unused and in resalable condition, can be returned within 30 days of purchase.

Defects:

We fully guarantee our products against defects in material and workmanship. If something seems amiss, please don’t hesitate to contact us for a replacement or refund.

Guaranteed Products:

West Paw offers an all-inclusive, 100% guarantee on all of our products. Please see the full details on our Guarantee page and complete the online form or contact customer service at 1-800-443-5567 or email us at westpaw@westpaw.com.