Skip to content
Your cart

Your cart is empty. Let's fix that!


Shipping Information

Shipping starting at $5.95

West Paw offers shipping rates starting at $5.95 for non-wholesale orders. These orders ship using UPS or USPS unless expedited, and typically deliver within 4-10 business days depending on the distance to your location from our Fulfillment Warehouse in Salt Lake City, UT. This flat rate option is only available for delivery to residential addresses in the contiguous US and is not available for orders being shipped to Alaska, Hawaii, Canada, or for retailer orders.

Standard Shipping rates:

Order total  Shipping rate
$1 - $84.99 $5.95
$85 - $124.99 $8.95
$125 - $199.99 $12.95
$200 - $249.99 $19.95
$250+ $24.95

Important notice regarding expedited shipping services: Orders placed after 10:30am MST will ship the following business day (essentially adding one business day to the shipping time). For example, if you choose "FedEx 2-Day" after 10:30 a.m. MST on Tuesday, your order may not actually ship out of our facility until Wednesday. It will be in transit for two days, arriving Friday.


Heyday® Beds Ship Separately

Please note, our handcrafted Heyday Beds are made to order and shipped directly from our factory in Bozeman, Montana. We ship the rest of your order from our distribution center, so your bed will arrive separately and a few days later.


      • Retail Shipping Options:

        Different shipping rates apply to our retail accounts. Please visit the Retailer section or contact customer service for more information on shipping rates for retail accounts.

        International Orders:

        Please be aware that any taxes, duties, and fees are NOT included with your shipping quote and will either be added to your order or become your responsibility upon receipt of your package.

      • Current Shipping Delays:

        We design and make your dog’s favorite products from our production facility in Bozeman, Montana. Our team is working as quickly as we can to get your package out the door; however, due to high order volumes, your package may take up to 4 days before it ships. If you have any questions regarding your order, please send us an email at and we can give you an update.

        Domestic Shipping Options:

        During the checkout process you’ll have the option to choose between Standard shipping or FedEx 2-Day and FedEx Overnight expedited services. Choose the shipping option that best fits your needs and budget. Upon shipping your order, you will get an email with the tracking information provided by the carrier. General estimated transit times are visible in the transit map below.

      • Both Standard Shipping and Expedited transit times are estimates provided by the carrier and can vary due to inclement weather, natural disasters, or a high volume of packages. For more detailed transit times, we encourage you to visit the carrier site.


        West Paw Receiving Hours: Monday-Friday, 8:00am - 4:00 pm 

      Customer Service Pages